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Question

Sharing Rules Bypassed With Segments

  • September 19, 2022
  • 3 replies
  • 24 views

Sharing rules seem to be bypassed while using segments (Specifically for company person)- has anyone else run into this?

3 replies

Neha Gupta
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  • Gainsight Employee ⭐️
  • September 21, 2022

@sean_w would you please explain the use case you were looking for?


  • Author
  • Contributor ⭐️
  • September 21, 2022

@Neha Gupta Sure… I have sharing rules all based on the logged in user being the CSM though when they create a segment, they can see all records in the company person object. I brought the CSM field onto the company person object using a rule to see if that would help but it did not.


Neha Gupta
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  • Gainsight Employee ⭐️
  • September 22, 2022

@sean_w got it. can we get on a call or would you share a screenshot over an email to me on this? My email id is negupta@gainsight.com