Simple V. Advanced Programs

Simple Programs: https://support.gainsight.com/Gainsight_NXT/Journey_Orchestrator_and_Email_Templates/Simple_Programs

Advanced: https://support.gainsight.com/Gainsight_NXT/Journey_Orchestrator_and_Email_Templates/Programs

Simple Programs work for sending a single email and having data already prepared - CSV, Data Designer, Segment

Advanced work for having multiple step actions (email, wait, 2nd email, wait, create CTA - for example) and the data you use could be already prepared or you could use Query Builder to build a dataset “on-the-fly” for use only this program.

Thank you!