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michael_sweeney
michael_sweeney
Helper ⭐️
July 30, 2018
Question

Sort Operational vs Non-Operational emails on a report

  • July 30, 2018
  • 2 replies
  • 158 views
I have been speaking with a customer who would like to build a report on emails and then be able to sort Operational vs Non-Operational.

Is there a way to accomplish this or do we see this capability in the future?

    2 replies

    spencer_engel
    spencer_engel
    Expert ⭐️
    November 12, 2019

    Hoping to bump this back up. Two additional things: 

    1. Are we able to see operational vs. non-operational emails either in reports or in the list of email templates in JO? Doesn’t seem like it but wondering if I’m missing anything. 
    2. Once I choose operational/non-operational for a template and then move on to creating the content, am I able to go back and change that? Also doesn’t seem like it.

    Thanks!

    ebell
    Gainsight Employee ⭐️
    ebell
    Gainsight Employee ⭐️
    July 10, 2023

    Two other Gainsight Users reported needing the ability to build a report like this in compliance with CAN-SPAM laws. I have created on Idea on the Community. If you are interested in this Idea, please comment and Upvote to help the Idea gain traction.

     

    Emily Bell, Sr. Enterprise Technical Support Analyst
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