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Question

Sort Operational vs Non-Operational emails on a report

  • July 30, 2018
  • 2 replies
  • 116 views

michael_sweeney
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I have been speaking with a customer who would like to build a report on emails and then be able to sort Operational vs Non-Operational.

Is there a way to accomplish this or do we see this capability in the future?

2 replies

spencer_engel
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  • Expert ⭐️
  • November 12, 2019

Hoping to bump this back up. Two additional things: 

  1. Are we able to see operational vs. non-operational emails either in reports or in the list of email templates in JO? Doesn’t seem like it but wondering if I’m missing anything. 
  2. Once I choose operational/non-operational for a template and then move on to creating the content, am I able to go back and change that? Also doesn’t seem like it.

Thanks!


ebell
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  • Gainsight Employee ⭐️
  • July 10, 2023

Two other Gainsight Users reported needing the ability to build a report like this in compliance with CAN-SPAM laws. I have created on Idea on the Community. If you are interested in this Idea, please comment and Upvote to help the Idea gain traction.