The user administration in Gainsight has " Inactive users" status to indicate the accounts of inactive users across the organization for Gainsight. This creates an ambiguity as the "Inactive users" list contains a list of users those are inactive on the platform as well as some users whose user accounts have been deactivated by the organization( for ex. they are no longer a part of the organization).
I request an alternative solution to rule out the ambiguity which is dividing the " inactive users" list into two parts:
1. "Inactive Users" - for user whose accounts is yet to be activated on the platform and are still a part of the organization( active employee).
2. " Deactivated users" - for users who no longer are a part of the organization and whose accounts are terminated.
This shall help us rule out ambiguity and would also give us the correct number of inactive user accounts.

PS - (This is the correction made to my earlier post in which I had mentioned Gainsight sandbox)