We have a large organization and thousands of CTAs with playbooks firing each day. We cannot run the risk of a non-admin editing a playbook that relates to a CTA for the rest of the company.
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This is something that we are working on right now. Some basic capabilities for restricting access to edit/create playbook should be available soon.
This will be available in the October release.
We have added ability to restrict access to Playbooks for certain users in our Oct release. Here is a document with more details.
https://support.gainsight.com/hc/en-us/articles/212608887-Assigning-Playbook-Permissions
https://support.gainsight.com/hc/en-us/articles/212608887-Assigning-Playbook-Permissions
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