Tags to be added as a mass

  • 1 March 2023
  • 1 reply


Is it possible to add Tags as a mass? The use case is, that we want to put customers to certain baskets (based on their release waves as an example) and adding a tag one by one is time consuming, as each of the accounts needs to be opened into the Edit-mode.

Am I over-looking some easy trick to do this?

1 reply

Userlevel 6
Badge +9

Hi @SannaAst You can tag customers in batches with rules engine, either via S3 or if you have the criteria for batching them available from GS or SFDC data. 

The only issue is tag is a multi-select picklist and if you want to be able to update without overriding, it can get messy. If you just want to update and override, then no issue.