Timeline API Article is Now Available!

Great. Except for the fact that the full Timeline API is not apparently active yet.  POST returns results. PUT returns nothing.

Gainsight really needs to get its act together with regard to releases. This is, I believe, the third time I have run into something that was shown to be released (just in this recent release alone) but was not fully.

It’s a terrible customer experience for us to have to bump into these things on our own, after wasting time testing and trying things out only to find that it’s just not a fully released feature.

We are looking into this on priority @darkknight 

Sorry for the inconvenience caused, please use the end point as “/v1/ant/es/activity/bulk?identifier=<identifier>“ for PUT call. Please let us know if you are still facing any issue. We are happy to help you @darkknight . We will update the documentation soon.

Hi @smitha bhanoori , @Sneha Naranje  is working on updating the documentation. 

@Sneha Naranje Please provide an update here once the document is updated. 

@darkknight Thank you for sharing this with us. Your feedback is valuable to us. 

FYI @anirbandutta @Bhawya @neelam_mukherjee  @Divya @Adrian Raposo 

HI @smitha bhanoori, the article has been updated.
FYI @Sania Ahmed @Bhawya @Divya @darkknight @anirbandutta @neelam_mukherjee 

@smitha bhanoori here is the response I get:

Which tells me it’s not even attempting to respond - otherwise I’d get a success or a fail due to misconfiguration. 

@wayne_baker also said here’s what he gets when he tries to PUT:
 

Thanks for contacting, Based on the request Id we have observed that the end point used is incorrect for PUT call. Please use end point as “/v1/ant/es/activity/bulk?identifier=<identifier>” for PUT call for single activity update as well.

Thanks for contacting, Based on the request Id we have observed that the end point used is incorrect for PUT call. Please use end point as “/v1/ant/es/activity/bulk?identifier=<identifier>” for PUT call for single activity update as well.

 

Hi @Sneha Naranje , can you please look into this?

@smitha bhanoori ok by adding in the “bulk” I do get a response this time (which is good) but the data isn’t actually getting updated (which is not good):