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heather_hansen
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
November 30, 2016

Timeline Feedback

  • November 30, 2016
  • 5 replies
  • 70 views
Our teams are loving timeline so far. Feedback from a CSM:

Its an easy way to track all of my calls that don't really have an objective or CTA that they belong in. I love that I can open it and take notes during the call then close. I wasn't able to track these before, so now my manager will be able to see how much time I'm spending on other things as well.

      5 replies

      karl_rumelhart
      karl_rumelhart
      Expert ⭐️
      December 1, 2016
      Thanks Heather!  We really appreciate the feedback.  Glad to hear that the Timeline feature is off to a good start and we are excited to fill many additional capabilities.
        laura
        laura
        Contributor ⭐️⭐️⭐️
        January 18, 2017
        my team also likes it, but can we forward those notes to other people from within the Gainsight timeline?
        karl_rumelhart
        karl_rumelhart
        Expert ⭐️
        January 18, 2017
        Yes!  We will get there.  Lots to do on Timeline but that is definitely part of the plan.  Curious about your priority: is this about sharing internally or about sharing with external meeting attendees?
        laura
        laura
        Contributor ⭐️⭐️⭐️
        January 18, 2017
        internally
        karl_rumelhart
        karl_rumelhart
        Expert ⭐️
        January 18, 2017
        got it.  thanks!
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