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Question

Using Journey Orchestrator for Event Registration

  • July 12, 2023
  • 1 reply
  • 64 views

Hello GS Community!

I’m wondering if anyone has a similar use case to what I’m trying to achieve. 

Essentially, I’m setting up a Program to invite users to sign up to a virtual event (this is the first time using JO for this). The way that we do this now is include a link to a form to register, which asks for basic information (name, email etc.) and then we follow up manually en-masse. 

However, my thinking is that this information is readily available in GS. Therefore, what I’d like to achieve, possibly by use of Surveys, is to include a button in the Email Template, along the lines of “Click Here to Register”, which would then allow us to capture registrations and also send out a follow up email as part of the journey including the link to the event. 

Has anyone had any success doing anything similar?

1 reply

jparker
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • July 14, 2023

We’ve stopped doing this now but we were previously.

We would have a main JO for sending out the event invites with, for example, three different time/date options. We’d then have another JO program which sourced participants from the relevant survey object to send confirmation emails with calendar attachments specific to the date/time they chose in the survey.

You could potentially avoid having to source the survey object for confirmation emails by using events instead