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What does the survey export column "Question Display Order" mean

  • August 19, 2016
  • 2 replies
  • 33 views

kirk_ising
the Question Display Order column has missing numbers and multiple questions with the same number. and the numbers don't seem to be very related to the order that the questions were asked.

Best answer by praneet

Hi Kirk,
The question display order is internal order that is used by Gainsight Surveys to identify question positioning in User interface, you can choose to ignore it. It will be based on question that are linked through branching and on multiple pages.

2 replies

logan_t
  • Contributor ⭐️⭐️⭐️
  • August 27, 2016
Hey Kirk,

This is Logan from the support team. I'm curious if this topic is in any way related to a post made by another team member a few weeks back. Let me know if you think it is!

His report had to do with special characters in the export of a survey messing up the formatting and order of certain fields. I'd be curious to see if you tried opening this export up in Google Sheets.

Take care,
Logan Thome

praneet
  • Helper ⭐️⭐️⭐️
  • Answer
  • August 31, 2016
Hi Kirk,
The question display order is internal order that is used by Gainsight Surveys to identify question positioning in User interface, you can choose to ignore it. It will be based on question that are linked through branching and on multiple pages.