Hello,
I have been trying to create a few surveys with a delay timer in the beginning. When using the new journey editor, I am unable to see any of these email templates or the folder they are being held in.
Solved
Why are my survey email templates not showing?
Best answer by dayn.johnson
Ahh… maybe time’s your best friend here. I’ve had weird experiences in the new dynamic editor.
+7Sounds like the standard IT meme, but have you tried refreshing your Gainsight tab with the program editor? Some of the changes I’ve made don’t take effect until I do that… 🤔
Refreshed, logged in and out, and even tried a different device 😔
Unable to find anything in Gainsights documentation on why this would be.
+7Ahh… maybe time’s your best friend here. I’ve had weird experiences in the new dynamic editor.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.