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Contributor ⭐️
Aug 4, 2023 9:21 AM UTC
Question

Would it be possible to add a Rich Text field as a filter in a rule ?

We have a field at the format Rich Text. 

We need to use it as a filter for a Fetch Data action. However, it seems that it isn’t possible to filter from a rich text. 

We can’t convert that Rich Text information into a string, because we sometimes have more than the limited number of characters authorized for a string (which is 255 if my memory serves me right).

Do you have any plan to add rich texts as filters or any workaround ?

4 replies

john_apple
Expert ⭐️
Aug 7, 2023 4:18 PM UTC

Have you tried using a transformation after the fetch? I’ve been able to use a transformation to add a filter to a rich text field.

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BakouAuthor
Contributor ⭐️
Aug 8, 2023 8:44 AM UTC

Have you tried using a transformation after the fetch? I’ve been able to use a transformation to add a filter to a rich text field.

Would the transformation be able to keep more than 255 characters ? 

If I understand correctly, a transformation would be from Rich Text to String, which would take me back to the initial problem.

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john_apple
Expert ⭐️
Aug 9, 2023 6:05 PM UTC

It will keep the original text.

I just tested on a Rich Text Field, filtered on “Contains” 2023, and it retains the whole value of the field.

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Contributor ⭐️
Oct 26, 2023 11:32 AM UTC

Hello Team.

Any news on that? I would love to have ti as well.

Thank you. 

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