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Question

Zoom - Gainsight App - R360 Level - How can we Add Attributes, Summary, Etc?

  • 8 July 2024
  • 1 reply
  • 31 views

Testing out the Gainsight App for Zoom Integration - we manage customers on the R360 in all cases.  On the App in Zoom - I see Timeline, Scorecard, and Relationship Person.  Is there a way to surface summary\attributes or other R360 tabs? 

In the help examples, I saw at least Attributes - but those were at the C360 Level.

Thanks!​​

1 reply

Hello @waynedilworth,

Thank you for reaching out and for your interest in the Gainsight App for Zoom Integration.

Currently, surfacing summaries or attributes from other R360 tabs directly within the Zoom integration is not supported.

Regards,

@Vipin 

 

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