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As a CSM I need to log activities and emails according to my client's time zone so I can reference the time in a meaningful way to my clients.





Acceptance criteria:


Convert times entered in my local time zone to the client's time zone


Display both times in Activities and CoPilot


Allow a toggle between my time zone and client local times in Global timeline





Examples:


My client on the west coast and I am on the east coast.


1.  I refer the client o an email was sent in the time according to my time zone.  The client is unable to find an email at that time because of the difference in time zone.


2.  I refer to a meeting from Activities in eastern time and the client thinks they did not attend because they do not see any meeting at that time on their calendar.
Hi Angela, I understand your concern ,as per me handling time zones is really a bit complex, I am not good at helping on time zones specific.  





Redirecting this to our Product Manager to check the possibilities .





Thanks for posting!

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