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Let’s talk self-service!

  • February 10, 2025
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nengel
  • Contributor ⭐️
  • 1 reply

Ever feel like your team is stuck answering the same questions on repeat? We’ve been there, and it’s exhausting. That’s why we developed the eBook Empowering Customers to Take Success Into Their Own Hands. We want to help you and our community better help yourselves and free up your teams to focus on the bigger stuff. 

It has some super practical tips, like: 

  • Helping customers find answers fast (faster than we can hit "reply").
  • Adding support into workflows so naturally, it feels invisible.
  • Creating a consistent, trusted experience at every touchpoint.

Honestly, it’s a great read if you’re looking for ways to scale without burning everyone out. 

Check it out HERE if you are interested!

 

Let us know what you think – would love to know how your team is tackling this! 

 

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