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Can you post articles to more than one knowledge base category?


DannyPancratz
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Use case: If an article covers multiple category or sub-category level subjects. Making the content accessible in each knowledge base category more like a category tag on a blog than a hard-and-fast category. 

Ideally our knowledge base content can be filtered across categories and isn’t locked into just one area. 

Best answer by Blastoise186

It seems as if its only one category at a time I'm afraid. This is actually pretty common behaviour across a lot of knowledge base systems however, so I guess inSided were just going with the flow. But the tags would be a nice workaround...

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Blastoise186
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  • Helper ⭐️⭐️⭐️
  • 537 replies
  • Answer
  • March 17, 2021

It seems as if its only one category at a time I'm afraid. This is actually pretty common behaviour across a lot of knowledge base systems however, so I guess inSided were just going with the flow. But the tags would be a nice workaround...


  • Helper ⭐️
  • 16 replies
  • April 12, 2021

I dont think it is possible now. We used to have this functionality before moving to insided and it was convenient. We also use tags for that. Submit an idea for this functionality, I will vote for it. 


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