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jmyoung780
Helper ⭐️
December 11, 2024
Solved

Changing MY username...I can change others, but not mine.

  • December 11, 2024
  • 2 replies
  • 65 views

Hi all,

from an @ mentioning perspective we have been asking / changing users’ usernames to First Name Last Name and it’s been great.  Except for those of us that are Admins.  

 

Where or how can I change my own user name?  Please and thank you.

Best answer by jmyoung780

I found out that I could NOT in fact change my own username.  I, as Admin, could change everybody else’s including other Admins.  So I asked the other Admin to change mine and it worked. Strange, but it worked.😁

2 replies

revathimenon
Gainsight Community Manager
December 12, 2024

Hey ​@jmyoung780 

This should work - Head to control panel > users overview > find & open your profile > username (edit the username here) & save changes.

 

Where focus goes, energy flows.
jmyoung780
jmyoung780AuthorAnswer
Helper ⭐️
December 15, 2024

I found out that I could NOT in fact change my own username.  I, as Admin, could change everybody else’s including other Admins.  So I asked the other Admin to change mine and it worked. Strange, but it worked.😁

Jamie Young