Changing MY username...I can change others, but not mine.

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Hi all,

from an @ mentioning perspective we have been asking / changing users’ usernames to First Name Last Name and it’s been great. Except for those of us that are Admins.

Where or how can I change my own user name? Please and thank you.

jmyoung780Answer

Helper ⭐️

I found out that I could NOT in fact change my own username. I, as Admin, could change everybody else’s including other Admins. So I asked the other Admin to change mine and it worked. Strange, but it worked.😁

Jamie Young

revathimenon

Gainsight Community Lead

Hey @jmyoung780

This should work - Head to control panel > users overview > find & open your profile > username (edit the username here) & save changes.

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Where focus goes, energy flows.

jmyoung780AuthorAnswer

Helper ⭐️

I found out that I could NOT in fact change my own username. I, as Admin, could change everybody else’s including other Admins. So I asked the other Admin to change mine and it worked. Strange, but it worked.😁

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Jamie Young

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