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Embedded video from Canva doesn't work

jevaaler
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Hello!

I’m trying to embed a Canva video in a community post and while I’m able to embed the video, whenever I try to play it, the video just hangs and perpetually tries to load. The video has been set to “Live” and the link used in the embed is a “public view link”. Curiously I can’t watch the video in an Incognito window in Chrome either.

Does anyone have any experience with this, or a potential solution?

Here’s the thread, for anyone curious: https://mercell-en-sandbox-community.insided.com/uk-ireland-89/testing-embeds-98

Best answer by Alistair FIeld

​@jevaaler 

I have had no issues embedding a video from canva, and it also plays in its own window. Since you video does not even play with the link itself I wonder if there is some issue with that video.

 

Do you have another video you can try, to eliminate and issues there?

 

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Alistair FIeld
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  • March 27, 2025

​@jevaaler 

I have had no issues embedding a video from canva, and it also plays in its own window. Since you video does not even play with the link itself I wonder if there is some issue with that video.

 

Do you have another video you can try, to eliminate and issues there?

 

The needs of the many, outweigh the needs of the few. 🖖
FMEEvangelist
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jevaaler
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  • March 27, 2025
Alistair FIeld wrote:

​@jevaaler 

I have had no issues embedding a video from canva, and it also plays in its own window. Since you video does not even play with the link itself I wonder if there is some issue with that video.

 

Do you have another video you can try, to eliminate and issues there?

 

Tried a different video and that worked, so I guess there was an issue with the specific video I was trying first. Thanks for the assist!

Alistair FIeld
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  • Alistair FIeld
    Alistair FIeld

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