Hey folks! Like many of you who are leveraging customer enablement (academy) and customer communities, I’m curious to learn how you are enabling your customers to share on social media when they have earned a badge.
To my knowledge there is not an “out of the box” solution for this, but you can hack it. For example,
- You can leverage Skilljar + Credly, and Zapier + webhooks (below discussion)
- Users will complete a course on Skilljar
- The Zap and webhook will award the badge on Gainsight CC
- The Credly integration will allow the user to publish on social media
What solution have you found for this?