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copperml
Contributor ⭐️⭐️⭐️⭐️
Feb 24, 2022 10:34 PM UTC
Question

How to count number of impressions on conversational widget?

Hi, I see we have a certain number of impressions included with our subscription. How would I track the number of impressions?

Adding to that, how would I track the the success of having the conversational widget? E.g. number of opens, number of searches, number of clicks?

3 replies

copperml
coppermlAuthor
Contributor ⭐️⭐️⭐️⭐️
Feb 24, 2022 10:37 PM UTC

Quoting this article from 3 years ago:

Can I get data about my website visitors' interactions with the widgets?


At inSided, we measure user interactions with the widget on your website, such as opens and clicks. In the future we will make this data accessible to you through a self-service dashboard.

 

Is that still true today? Thanks

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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Feb 25, 2022 10:49 PM UTC

I asked about this a few months back and the answer around embeddable widget metrics was to ask your CSM or support and they can provide them to you. 

I did and they gave me a CSV or two. I had to do the analysis myself, but it helped me understand how many times the widget was loaded and posts viewed, etc. 

I can’t speak to impressions with your subscription, but here are some relevant posts that may answer your questions

As you can tell, I had a lot of questions about this a few months back. :) 

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FYI: I am no longer active in this community
copperml
coppermlAuthor
Contributor ⭐️⭐️⭐️⭐️
Feb 28, 2022 6:12 PM UTC

@DannyPancratz that’s incredibly helpful, thank you so much! :raised_hands:

 

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