Lets have a monthly zoom call!

thats a great initiative ! Count me in . Grtz Giso 

Amazing! Gong is in! 

can I join??

Did I trigger something, ​@juan.delrio?!? 😀 Thanks for getting this out there! In summary from our call...I STRONGLY believe that any Community software solution should be connecting their community. It sounds simple, but none of them do it. 

And no, the forum doesn’t count. 

In order to truly get to know each other as humans, and build the relationships that are necessary for fostering truthful and trusted idea sharing, we have to be on a call or in person. 

Since Pulse doesn’t happen every month, I would hope Gainsight would host a monthly call for community managers. 

I’ve done this for my own community for nearly 6+ years (every month), and it’s always a success. 

Friends at Gainsight...if you need ideas around how to run one of these calls, I’m happy to share what’s worked for me. But please, get us together. Many thanks.

Love this idea, would be up for joining this for sure 🙋

Same here! Happy To join :)

Agreed! I would be interested as well. Thanks!

Great idea! Count me in!

👀

Yes please. Count me in! 

Love this! Let me know if we can support in any way ​@juan.delrio 

​@dshorter - The ask is for Gainsight to arrange this monthly virtual meetup.

One of the main shortfalls ​@juan.delrio and I (along with many others) discussed is that Community platforms are leaving it to the community managers to self organize, when it should be the vendors leading by example and organizing meetups for their customers. 

Per all the comments from above, there’s a real ask (and need) for this. So we’d like you - Gainsight - to make it happen. Per my comment above, I’m happy to share the outline I use during my monthly meetups with customers. Otherwise, if you ask this community, I have no doubts they’ll provide awesome feedback on what they’d like from these meetups. 😀

I hope that helps!

​@JeniA ​@juan.delrio Sorry I missed that in the thread. I love this idea and am going to work internally to find out how we can bring this to fruition. I will be following up soon. 

Hi everyone,

We are excited to hear your interest in this!

Just wanted to let you know that we are working on something to make this happen.

We will loop back here soon! 🙌🏽

Hi everyone,

I’m back! 😃

We’re in the process of setting things up & sending out invites soon.

It would be great if you could fill out this form, so we can figure out a time that works for the majority & send out invites to all.

Please note - this call is primarily for folks in the community field.

Thank you, ​@revathimenon! I was just thinking about this! 😀 Also, I just wanted to be sure Gainsight understood that we’re looking for a call with Community managers, not folks in Customer Success (though we love them). Keeping the group tight with those who focus on Community will allow us to have strategic conversations that benefit everyone on the call. Though if you don’t already have it in the works, I’m guessing your CS customers would also love a similar call! 

Glad to hear the echo of the same thought I had ​@JeniA 🤝🏻😃.

I’ve edited my previous message as well, just so I don’t confuse our CS friends 🙂

Hi everyone, 👋🏽
We’ve only gotten 3 responses so far - a quick reminder to please fill up this form so we can plan the next steps from there.

I’m pretty sure I filled that out, but I don’t remember, I can fill it out a few more times?

You’re good ​@juan.delrio  - in fact, 1st one to fill the form out! 😃

Would it make sense to also share this in a public thread instead of in the closed Gainstars group only? Our Community Manager is on holidays right now, but definitely interested to join.

Thanks for the suggestion ​@Jef Vanlaer 🙌🏼

​@dshorter do you mind if we move this thread out of this group & into a common cc category?

​@revathimenon I was thinking the same, would love to get as much Community Manager participation as we can. Also would love more Community Manager Gainstars. Please go ahead and post in the larger forum. Thanks!