Hi all!
I’m working on sending a newsletter to our community, which is spread across three main languages. However, we’ve encountered a limitation in Gainsight — it only allows us to use one country filter at a time when creating a segment. This makes it difficult to include or exclude users from multiple countries.
For example, some users list their country as “Brazil” (in English), while others list it as “Brasil” (in Portuguese), and we can’t group them together in one segment.
Is anyone here using Gainsight to send emails to users in different languages or across multiple countries? How are you handling this? Any workarounds or tips would be greatly appreciated!
Thanks!
