I have a customer that has a need for Advanced triggers for creating Call to Action's.
The use case here: We want to create a CTA that gets fired to Managers if their CSMs haveCTA(s) that have not been updated within 2 weeks.
So we would like the ability to be able to set a logic:
If "CSM" of "Manager" has CTA(s) with no updates in the last two weeks = Fire CTA to Manager
Page 1 / 1
I believe you can do this with a bionic rule. What limitation are you running into specifically?
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.