Solved
Advanced Outreach: Task Account Lookup Option is Incorrect
Hi all,
An AO I've created using query builder is returning the following error whenever I attempt to Sync Sources:
"Failed to get data from AO SOURCE NAME"
I believe I've traced the cause of this to the Account Lookup field in one of the dataset tasks I built (see below):
This mapping is incorrect as our Seller Company ID does not equate to the SFDC Account ID. So I'm thinking this AO will never populate. How do I go about changing this to the correct values?
I've tried deleting/recreating the task, but each time this is the only option that populates and it does so as soon as I create the new task.
Point to consider:
This particular task is pulling from an MDA that has the Seller Company ID field in it.
An AO I've created using query builder is returning the following error whenever I attempt to Sync Sources:
"Failed to get data from AO SOURCE NAME"
I believe I've traced the cause of this to the Account Lookup field in one of the dataset tasks I built (see below):
This mapping is incorrect as our Seller Company ID does not equate to the SFDC Account ID. So I'm thinking this AO will never populate. How do I go about changing this to the correct values?
I've tried deleting/recreating the task, but each time this is the only option that populates and it does so as soon as I create the new task.
Point to consider:
This particular task is pulling from an MDA that has the Seller Company ID field in it.