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rajasekhar_parasu
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Jul 17, 2020 9:33 AM UTC
Solved

Allow "(double quotes) in drop down item names

Allow "(double quotes) in dropdown item names

 

HubSpot allowing double quote in picklist names, So customers facing the issues while syncing the data to Gainsight

Ex:

 

pgeorge
pgeorgeAnswer
Gainsight Employee ⭐️
Oct 13, 2020 9:50 AM UTC

Hi @rajasekhar_parasu 

This is a technical limitation we have.

We use “, ‘ and ; as sequence spilter and hence cannot allow in the display names as it will fail the data loads

 

Thank you 

Preethi

1 reply

pgeorge
Gainsight Employee ⭐️
pgeorgeAnswer
Gainsight Employee ⭐️
Oct 13, 2020 9:50 AM UTC

Hi @rajasekhar_parasu 

This is a technical limitation we have.

We use “, ‘ and ; as sequence spilter and hence cannot allow in the display names as it will fail the data loads

 

Thank you 

Preethi

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