C360 Layout Assignments - enable the use of "AND"

Hi Heather,

The ability to assign different C360 layouts is currently  working with AND condition. To be more precise on point,  both of the given conditions should be true. If anyone one condition is not true,then we show the default layout. 

Thanks
-SaiRam

sorry I wrote it backwards...and really mean to say that I would like to look at multiple account attributes or user attributes, not just one.  For instance, if type = "Customer" AND (X status = Y OR Z status = Y) then assign this layout.

And would be great to use 'contains' instead of '='.  example - for a user attribute we may have slight variations (ie for role or title) but I have to put all the variations as multiple layout assignments.  

Hi, 
I being part of the team member who built this can shed some light. The main reason we allow this AND condition and limit user to only 2 fields is performance of C360.

We evaluate these rules to determine the matching layout at run time - meaning at the time of page loading. If had there many many criteria for example (A and B or C), the time taken to resolve them would go up drastically. 

Thus limiting to two fields and "AND" operator resulted in optimal model to resolve the criteria, also we restrict number of layouts to 10. 

Work around : You can create a formula field on Account that evaluates to a value that categorizes the account. Then use this to resolve layout. 

I hope that helps. :)

Thanks