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In all the Gainsight PX enabled projects, with the new capability added to the Project Settings page, Adoption Explorer can now seamlessly pull the newly fixed/updated Parent Group ID on the Gainsight PX side to Gainsight CS, after the job is run. This action cleans up the “Default” data (Default External Company ID and Name) at the Instance level and also updates the historical data. 

This enhancement impacts the Adoption Explorer projects in the following ways:

  • New PX Projects
  • Existing PX Projects
  • Non PX Projects

If you wish to learn more, following are the doc resources:

Happy Posting!

@sai_kumar Thanks for sharing here!


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