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I had not noticed the Job Chains tab in Connectors 2.0 until recently.  I created my first chain with a bunch of Snowflake connector jobs. 

After adding the jobs to the chain, I went back to the Jobs tab to turn off the schedule for each of the jobs - but the jobs are not on that tab anymore.  

Can I assume that was intentional so we don’t maintain schedules for these jobs in 2 places?

Also - will deleting a job from a job chain move it back to the jobs list (mainly so I can edit it if needed)?

I just want to make sure I understand if that is by design so that I can maintain these jobs.  Thanks!

Hi @waynedilworth 

Yes, If a Job is added in a Job Chain, then the individual job schedule is ignored and the Job Chain’s schedule is considered and the jobs are run as per the sequence of the jobs in the Job Chain.

Also, you can delete a Job from Job Chain, but the Job will not be deleted from the Jobs List page and you can always edit a Job, which will update it in both the places.

You can find the related support article here.

 

FYI @Bhawya 

 


Thanks @sakumar - I figured out it was because I had the wrong Connector selected at the top of of the jobs page.

Now my next question is this - it appears that my Job Chain is not firing.  I do not see any new history on the Activities tab.  When I went to one of the objects that should have updated - the modified date on the record is days old even though the Job Chain should have fired this morning. 

 

Where can we truly see the status of the Job Chain activities?


@waynedilworth Please reach out to support for better help on this. In the below doc you will find options to contact Gainsight support:

https://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/Gainsight_Product_Support/Gainsight_Support_Quick_Reference_Guide


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