Solved

Data Designer - search is real slow and locks up

  • 7 October 2019
  • 9 replies
  • 136 views
shannon
Rank
Badge +1
Using the data designer - when searching for fields in step 2, I notice it locks up and takes a noticeable longer time to respond when compared to how search reacts in rules. Is anyone else experiencing that? Is it just the shear number of objects that are available?


icon

Best answer by dan_ahrens 8 October 2019, 03:25

View original

9 replies

kendra_mcclanahan
Rank
Userlevel 5
Badge +6
Hey Shannon - I know this happens on Salesforce objects that have a lot of lookups. The team is working on a solution while this feature is still in Beta. Let me know if you're noticing it on MDA objects as well.


faust_belarmino
Rank
Badge
Oh my goodness. YES. It's a pain.


kendra_mcclanahan
Rank
Userlevel 5
Badge +6
Also, one tip - instead of using the search box, scroll instead. Takes more time but will be quicker than searching for the moment.


dan_ahrens
Rank
Userlevel 7
Badge +2
This is definitely something that we're aware of. When there are a lot of cascading lookups it can take longer to pull back all that data. Kendra's suggestion is a good one, and we are using this feedback during the beta period to learn where we need to make improvements!


VP of Customer Success at Forcepoint
pele
Rank
Badge +3

Totally get the burden of the searching through lookups on lookups on lookups… 

Not sure if it would make a difference, but I would be in favor of having Data Spaces available in Data Designer if it meant I could use Salesforce objects in Data Designer more reliably. As is, I haven’t been able to create a Design from a Salesforce object b/c usually I want to use something like Opportunity or Account that inherently has a lot of lookups. 

darkknight
Rank
Userlevel 7
Badge +3

@dan_ahrens is there an update on improvements to DD?  It has such promise, but the configuration is very painful.  Trying to build a dataset based off Opportunity and every time I try to add a fourth filter, DD crashes on me. Every. Time.

 

 

Jeff Kirkpatrick
dan_ahrens
Rank
Userlevel 7
Badge +2

Hi @darkknight - I haven’t experienced that error message that you’re describing and it looks like the entire webpage in Chrome is crashing. That looks like something that our support team should get involved in. 

VP of Customer Success at Forcepoint
phani_kumar
Rank
Userlevel 5
Badge +3

Hi Darkknight. I worked on DD Projects. And I haven’t faced this issue.

@dan_ahrens is there an update on improvements to DD?  It has such promise, but the configuration is very painful.  Trying to build a dataset based off Opportunity and every time I try to add a fourth filter, DD crashes on me. Every. Time.

 

 

 

darkknight
Rank
Userlevel 7
Badge +3

@phani_kumar recent updates have resolved the lag and crashing issues.

Jeff Kirkpatrick

Reply


Terms & ConditionsCookie settings