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ben
ben
Helper ⭐️⭐️⭐️
September 6, 2017
Solved

Does Gainsight capture language selection in survey submission?

  • September 6, 2017
  • 2 replies
  • 76 views
I have put in a great deal of time and effort into making out primary survey multi-lingual. We have it fully translated and the emails translated as well.

My question: when a customer selects a language and subsequently submits, is that language selection captured? If so, what is the field label/title?

Thanks!f
    Best answer by raja kuditipudi
    We are capturing the language when a survey got submitted. Language Id will be saved under SurveyParticipant__c object with the field name Language__c.

    In order to access check the same in report builder, select "Survey Participant" object and the field names are "Language__c"(language id) and "Language Name"(language name).

    2 replies

    raja kuditipudi
    Gainsight Employee ⭐️
    raja kuditipudiAnswer
    Gainsight Employee ⭐️
    September 7, 2017
    We are capturing the language when a survey got submitted. Language Id will be saved under SurveyParticipant__c object with the field name Language__c.

    In order to access check the same in report builder, select "Survey Participant" object and the field names are "Language__c"(language id) and "Language Name"(language name).
      ben
      benAuthor
      Helper ⭐️⭐️⭐️
      September 7, 2017
      AWESOME! This is exactly what I was looking for. Thank you Raja!
      -Ben
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