We want to trigger an NPS survey to all users at every 180 day interval from their sign-on date, and we want to automatically trigger an email to promoters and detractors each time they submit a score.
In the email engagement qualification scope, I'm not finding the option that would allow this to happen. I've setup the email send to run once a day but I'm not clear on how to make sure it look for all respondents who have not received the email since their last score was submitted.