Question
[Enhancement / Query ]Scorecard assignment
I understand we have a Multiple Scorecard concept with Scorecard 2.0 which applies to a account based on the set of criteria defined and if none of the criteria match, assign the default one.
But problem comes when suppose you have two Scorecard - S1 and S2 where S1 is a default one but both has a criteria Company ::: Status = X and other criteria,
Now two accounts A 1 and A 2 comes in with Status X and X respectively. Both gets the scorecard based on criteria.
So, once scorecard is applied we do not have a operation to remove the scorecard. From a Product standpoint, I think it would be better if a scorecard's application is stopped once an account falls outside the criteria of that particular scorecard. Also, accounts without any active scorecard should be an option.
But problem comes when suppose you have two Scorecard - S1 and S2 where S1 is a default one but both has a criteria Company ::: Status = X and other criteria,
Now two accounts A 1 and A 2 comes in with Status X and X respectively. Both gets the scorecard based on criteria.
- And now there is an account A 3 with Status Y that comes in and we don't have any scorecard matching the criteria..What will happen?
- And the Status of Account A1 changes to Y then what will happen?
So, once scorecard is applied we do not have a operation to remove the scorecard. From a Product standpoint, I think it would be better if a scorecard's application is stopped once an account falls outside the criteria of that particular scorecard. Also, accounts without any active scorecard should be an option.