I am working with a customer in which he has automated playbooks that assigns CTAs.
He wants email notification even when he, himself is getting assigned CTA. Could someone please tell me if it is possible.
Solved
Is it possible for user to get notified via email when he,himself assigns CTAs
Best answer by lila_meyer
Hi
+5Thanks for posting your question! I think this may depend on whether the individual has email notifications enabled or not, under the bell icon in global nav:
Lila Krutel, Dir. Global Education Services
+1
What I understood when someone himself/herself creates a CTA He/She will not be notified even when Email Channel and Event subscription is checked for ‘Created CTA’. Please correct me if I misunderstood.
Thanks
+5Pinging off
+5Hi
Lila Krutel, Dir. Global Education Services
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.