Question
Log email to Timeline - forwarding previous emails to Timeline
Currently we have setup log email to timeline functionality which works well when we send emails to clients. In the event we forget to BCC the Gainsight Timeline unique email address when sending the email to the customer OR if we want to forward historical emails into Timeline, it would be good to be able to just send the email to the Gainsight Timeline unique email address for logging.
Is this possible or will this be possible in the future?
Is this possible or will this be possible in the future?
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