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marie
Gainsight Employee ⭐️⭐️
May 4, 2015 9:40 PM UTC
Question

More Control over Scorecard Measures on the Usage Data Object

There is very little control the end-user has over how Scorecard Measures are created and display on the Usage Data object. For example, we can't control through the Admin UI if a Scorecard Measure is available for display in the Usage Graph or change any of it's field names after it's created.

It's particularly troublesome if a Scorecard Measure name is similar to the name of an actual Usage Measure. There's no way to distinguish between the two in the Rules Engine and it is a common pitfall.

3 replies

darkknight
Expert ⭐️
Nov 19, 2015 5:59 PM UTC
Yes. This is an issue for me too.  I'm surprised it has not yet been addressed.
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Jeff Kirkpatrick
sumesh
Helper ⭐️⭐️
Nov 25, 2015 6:07 AM UTC
Thanks for the feedback here. We are making significant changes to our scorecards now and definitely intend to addres this paint point. Will keep everyone posted.
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sai_ram
Expert ⭐️⭐️
Jul 13, 2017 12:05 PM UTC
I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this  has been resolved or if it is an ongoing issue/question?
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