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alizee
alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 28, 2022

Multi-select picklist design issues

  • April 28, 2022
  • 4 replies
  • 269 views

The multi-select feature is poorly designed throughout. In rules engine/query builder, we have to build overly convoluted queries to be able to track NULL values and combine them with (OR condition) includes/excludes. 

It is also extremely difficult to leverage in any reporting considering the things we can or can’t do with it (can’t group by). 

It’s impossible to write to it without convoluted formulas to not override what’s already there. 

Everything about this feature is terrible. It needs an overhaul to start making sense and to stop requiring convoluted 20 steps approaches to get anywhere with it. 

    4 replies

    anirbandutta
    anirbandutta
    Expert ⭐️
    May 16, 2022

    +@Azad to this convo

    It's an opportunity for engagement
    anirbandutta
    anirbandutta
    Expert ⭐️
    May 16, 2022

    +@Azad to this convo

    It's an opportunity for engagement
    alizee
    alizeeAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    September 19, 2022

    @Azad Checking in on this, and specifically the group by aspect? This is super limiting and makes the use of these fields quite a handicap when it comes to reporting. 

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
    alizee
    alizeeAuthor
    VIP ⭐️⭐️⭐️⭐️⭐️
    May 11, 2023

    Hi @Azad Checking on this, every day the lack of everything with multi-select picklists comes back to prevent me from doing something. It seems like a small ask to make it work properly (although I do realize it’s probably not technically), but it’s really impeding. #adminQOL

    I need to be able to map multi-selects in JO so I can filter/version based on values. I’m so tired of them displaying as GSIDs. I mean why? It’s so so so so impeding to have to convert them into strings and what no. It’s so much energy that could be spent on something else.

    The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
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