Just trying to view the Playbooks in 5.0. I am on the Cockpit / Playbooks tab, and select Playbooks from the left menu. Nothing is displayed.
Am in in the wrong spot?
Question
Playbooks not displaying
+14Kristin, I had this problem too, and it had to with how we had set up permission sets on our side.
From Support:
This looks to be an issue with your user not having any standard permission sets. When we add new components we upgrade only our stand permissions sets. To resolve this issue, we either need to assign you one of the standard permission sets (Admin or Standard, you do not want to use the cloned version), or you can manually add 'Workflowchild' Visual force page in the custom permission sets.
From Support:
This looks to be an issue with your user not having any standard permission sets. When we add new components we upgrade only our stand permissions sets. To resolve this issue, we either need to assign you one of the standard permission sets (Admin or Standard, you do not want to use the cloned version), or you can manually add 'Workflowchild' Visual force page in the custom permission sets.
Thanks Heather - that did the trick!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.