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Hi team,

This may be a silly question, but I was testing adding a Ranking question to a Survey and wanted to make sure that the participant actually ranked the various options and didn’t just submitted the default order. 

I tried marking the question as “Required” but when previewing the survey, having the question marked as required didn’t actually do anything.

Has anyone had this same question before? How to make sure the customer actually reviewed the ranking? 

A matrix type question could also help here, but then the customer can give the same score to more than one option, right?

 

Thank you!

Hi ​@andr_raposo 

Matrix question does allow, as you say, to give the same score to the same question 😞. I also had this same issue lately and so moved to the ranking (drag and drop question). 

And I have the same issue in that I’m still able to submit the survey with that question marked as required. Should be logged as a bug with the Support team imho. 

Hope the corroboration helps.

A

I haven’t found a way to use that question without it defaulting to something, which I don’t like at all. So I end of using other questions types and something it means I have more questions then if I could just have that one default to blank. 

I haven’t found a way to use that question without it defaulting to something, which I don’t like at all. So I end of using other questions types and something it means I have more questions then if I could just have that one default to blank. 

That would be a complete redesign of that question. However, the best option you have to make it happen is to log an idea requesting this improvement 😊 (the question / comment won’t be considered as an improvement request)

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