Our Marketing team is interested in potentially sending the NPS survey we have in GS via text message. Is this something that other customers have done and if so, do you have a vendor/partner you would recommend?
Also, I'm assuming since we'd be using the survey link from GS that we would still be able to see the results in GS and calculate the response rate, just based on looking at other posts, we would potentially have to use an anonymous survey instead of a non-anonymous?
I will check and get back to you. Thanks!!
PX apparently has some further capabilities that essentially act as an anonymous link but allow for better embedding (in-app engagements), but I am extremely limited on my knowledge in that end.
Found a couple of vendors if anyone is interested. Check out Sightmill and Textline.
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