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Skipped emails need to be logged somewhere, anywhere

  • April 12, 2018
  • 1 reply
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pele
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This is an idea that doesn't seem to have gotten much traction, but this is really hurting our ability to rely on Outreach. https://community.gainsight.com/gainsight/topics/have-skipped-emails-recorded-somewhere

We have operational communications that we send through outreach, and not being able to surface skipped emails via rules or reporting is affecting our ability to track and manage important communications (e.g. upcoming renewals outreaches)

Best answer by rakesh_lingala

Hello Pele,

I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue?

Thanks!

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  • March 1, 2020

Hello Pele,

I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue?

Thanks!


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