A Day in the Life of a CSM : Proactive Outreach Strategies for Customer Success
In today's fast-paced business world, we often hear the call to "do more with less." Instead of that mindset, let's focus on working smarter, not harder, while keeping our communication human-first.
Join Kristen Cummins, Enterprise Customer Success Manager at Gainsight, for an insightful webinar on developing proactive outreach strategies to elevate customer success. Together, we'll explore how personalized, proactive communication can help you engage customers effectively throughout their journey.
Don't miss this opportunity to learn and implement strategies that will transform your approach to customer engagement.
Date: Tuesday, August 27, 2024
Time: 2 PM ET
During this webinar, you'll gain valuable insights and practical strategies to enhance your customer success efforts, including:
- Proactive Engagement Techniques: Learn how to proactively engage customers throughout their journey, ensuring continuous value delivery and satisfaction.
- Personalized Communication: Discover how to personalize your outreach efforts using customer data and behavior, making your interactions more meaningful and effective.
- Utilizing Gainsight: Understand how to use Gainsight to personalize your communication, optimizing your customer success strategy.
By the end of this webinar, you'll be equipped with the knowledge and tools to develop proactive outreach strategies that will transform your approach to customer success, driving engagement and fostering long-term customer relationships.
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