Skip to main content
Open

Native Slack integration

Related products:CC API & Integrations
jaclyn_st_gemme
wayne_baker
  • jaclyn_st_gemme
    jaclyn_st_gemme
  • wayne_baker
    wayne_baker

Karl Wiseman

Hello! Topical issue here!

Given the recent technical problems with the Slack integration through Zapier, is there appetite to build a native integration that does not rely on Zapier to connect Insided with Slack? Given the importance of Slack to staying on top of the moderation queue (ie slack notifications to notify of new posts/ replies), would be great to reduce the friction / scope for problems as much as possible. 

6 replies

Aleksandra
  • Gainsight Product Manager
  • 212 replies
  • June 20, 2022
Updated idea statusNewOpen

Aleksandra
  • Gainsight Product Manager
  • 212 replies
  • June 20, 2022

Hi @Karl Wiseman 

Thank you for this idea. Let's see how many communities would also need such native integration.

 


Blastoise186
Forum|alt.badge.img
  • Helper ⭐️⭐️⭐️
  • 537 replies
  • June 20, 2022

@timcavey somehow I get the feeling you might find this useful?


timcavey
Forum|alt.badge.img
  • Helper ⭐️⭐️
  • 269 replies
  • June 20, 2022

We will be using Zapier when Ideation is live. 

 

We wouldn’t use Slack to notify us of new posts / replies as we do this natively on the Insided platform.

 

If it’s easy to set up, it’s a great idea. If it’s a choice between this and, say, native email campaign targeting, I’d choose email targeting!


Aleksandra
  • Gainsight Product Manager
  • 212 replies
  • March 9, 2023
Idea merged into:

All the votes from this idea have been transferred.

mibrahim75
  • Contributor ⭐️⭐️⭐️
  • 10 replies
  • November 21, 2023

Any update on the slack integration?


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings