For templates that are marked for Email Assist or Gainsight plugin, file size attachment limits should be increased. Currently, I’m limited to 2MB attachments on a template, but Email Assist is only limited to 20MB.
I have a playbook with a template and a PPT deck to be attached, which I’ve compressed to only 6MB but I am not able to add it to the template. instead, a user is going to have to manually add the exact same file themselves each time they need to send this email. I understand the limitation if sending one to many through JO but this limitation should not apply to individual sends the users are managing through EA or the plugin.
New Idea
Increase File Attachment Size for Email Templates
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