To my CS Operations colleagues,
With the continued push for all apps to add a co-pilot / AI features, its becoming quite challenging to consolidate and give the CSM the best tools for their role
I am grateful to my boss, for finding budget to make major investment in updating our tech stack and I wondered if others are battling with the same challenges..
Would love to arrange a virtual call (or meet up in you around Raleigh, NC) for anyone interested?
Happy to share the tools and evals we went through to get to where we are, but wonder what else we might be missing ?
Regards
Shaun