I know there are several posts out there about this, but are there any updates about the possibility of expanding Email Assist capabilities? We have lots of use cases for this functionality, but are significantly limited by two things:
1) The limitation of only sending an email once per CTA.
2) Having to associate a CTA with a specific account.
We want to open up limited functionality to allow CSMs to send certain templates to their clients or to Power Lists.
Right now, we have to give them access to everything or nothing.
Any updates would be much appreciated.
Hello Elizabeth,
I recently started going through all of the unanswered or unresolved problems and questions here. Was checking to see if this has been resolved or if it is an ongoing issue?
Thanks!
+5This is a feature enhancement request, so I’ll convert to an Idea for better tracking.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.