Skip to main content
Open

Allow for PX Analytics and Dashboards to span across more than one PX Product at a time

Related products:PX Analytics
  • September 10, 2020
  • 2 replies
  • 37 views

link_black
  • Gainsight Employee ⭐️⭐️
  • 316 replies

Posting on behalf of a customer…

 

In PX Analytics and Dashboards, one can only view users, accounts, and usage details for one tracked PX Product at a time.  It would be great be able to perform PX Analytics across all tracked PX Products to answer questions such as…

  • How many users/accounts are active across all our tracked products?
  • Which users are using more than one product, and which products do they use?
  • What is the total of Monthly Active Users (MAU) and Weekly Active Users (WAU) across all tracked PX products?
  • Which users/accounts access Product X and Product Y and/or which users access Product X and NOT Product Y?

For our PX Customers that also use our Customer Success platform, this can be accomplished using custom CS reports/dashboards with the integrated PX data.  But, it would be great to have the same analytics flexibility for our PX only customers too.

2 replies

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • February 3, 2021

Thank you @link_black for this feature request. This is likely to be a near term roadmap item.


  • Contributor ⭐️
  • 1 reply
  • February 14, 2023

Did this ever happen - looks like 2 years ago it was on the near term roadmap.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings