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New Idea

Remapping Tokens after editing an email

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lane_h
  • Helper ⭐️
  • 319 replies
There are times a typo is identified in an email template or a minor change is made that does not impact the mapping of the tokens. However, if an email template is modified, you must remap all the tokens in the email for:

  • Email Assists
  • Journey Orchestrator
This creates a hinderance when nothing changed with the tokens. Is there a way to make edits without having to remap tokens for each place the template is used?

5 replies

faust_belarmino
Forum|alt.badge.img
OH my goodness! YES PLEASE. This is a huge need! thanks for posting this @lane_h :)


  • Contributor ⭐️⭐️
  • 4 replies
  • April 18, 2019
THIS. Much time and headache would be saved.


  • Contributor ⭐️⭐️
  • 3 replies
  • April 18, 2019
This would be an incredible time saver!!


diane_morneau
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  • Helper ⭐️⭐️⭐️
  • 112 replies
  • April 26, 2019
I don't see the described behavior with JO and we do this all the time.

However, for eMail Assist, yes, and it's a pain. To get it to work, we even had situations when remapping the tokens was not enough: we had to recreate the step. A definite MUST!


sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • 3727 replies
  • September 17, 2019
Today I went through the same pain 😢

I made minor changes to the template and looking for the changes, but found it finally.

I searched on community to raise a request but found a queue here 🙂


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