Currently the “email to” functionality supports sending an email to Gainsight for attachment to a C360 or R360 timeline. However, there does not seem to be any way to associate an email with a Success Plan Timeline and since the functionality to move a timeline entry from one timeline to another doesn’t exist either, there is no way to associate an email with a Success Plan timeline. Please provide a mechanism to do this in the product.
New Idea
Ability to email to Success Plan Timeline
While I can imagine it might be hard to figure out what Success Plan to attach the email to, the more generic need to...
Move a timeline entry from one timeline to another (i.e. C360/R360/Success Plan)
...would solve numeorus challenges.
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