- Add field in CTA/task/etc. immediately following "owner", as "watcher"; allow multiple entries, and default inclusion of the assignor as a watcher when assigning to others.
- Watcher(s) would then receive notifications when updates were made, or the status changed.
- Add a section within cockpit for "CTA Watchlist", or similar, where any CTAs where I was listed as a watcher would reside apart from my CTAs that are assigned to me requiring my action.
1. Mgmt Advisory - I'd like to be able to add my manager, on action items as an FYI in certain cases.
2. Co-Mgmt Scenarios - International accounts where the account is co-managed i.e. 1 CSM in the U.K., and 1 CSM in the US to help keep them apprised on the progress despite time differences.
3. Operational - I may be completing internal action items that are of interest to various team members but may not be customer specific.
