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Retaining data in fields after error

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  • May 31, 2022
  • 1 reply
  • 5 views

mfifis
  • Contributor ⭐️⭐️
  • 4 replies

Hi! Would it be possible to have data retained in the registration fields after an error message is received?

A new member was registering for our community and they missed the the Terms and Conditions checkbox because it wasn’t easily visible on their screen (the color grey is very light and difficult to see on their screen). Because they missed the checkbox, the data in the fields was not retained and they had to go through the entire registration process again. 

It was a frustrating process for the member.

Thanks for your consideration and please let me know if you have any questions!

1 reply

Cristina
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  • Helper ⭐️⭐️⭐️
  • 530 replies
  • May 17, 2024
New IdeaOpen

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